Why Review Generation Matters As Much As Removal
Removing bad reviews is critical — but the other half of the equation is building a strong foundation of positive reviews that makes your business unassailable. A business with 4.8 stars and 200 reviews is nearly bulletproof against occasional negative feedback.
The problem: 72% of customers will leave a review when asked — but almost none will do it without being prompted. Our system handles the asking for you, at exactly the right moment, through the right channels.
How Our Review Generation System Works
SMS Review Requests
Automated text messages sent to customers after their visit — with a direct link to your Google review page. SMS open rates exceed 98%.
Email Follow-Up Sequences
Branded email campaigns timed to the customer lifecycle — sent when the experience is still fresh and satisfaction is highest.
Sentiment Filtering
We ask customers to rate their experience first. Happy customers (4–5 stars) are directed to Google. Unhappy customers are routed to you privately — so you resolve issues before they become public reviews.
Dashboard & Reporting
See every request sent, every review generated, and your rating trend over time. Full visibility on your review generation ROI.
Typical Results
Our clients typically generate 8–15 new reviews per month from existing customers they were already serving. After 6 months, most clients have doubled or tripled their review count and improved their star rating by 0.3–0.8 stars. Combined with review removal, the transformation is dramatic.
Pricing
- Setup Fee: $199 one-time (includes system configuration, templates, and integration)
- Monthly: $149/mo for up to 200 customer requests/month
- Included free with our $299/mo Monitoring Plan